All insurance companies work differently. It is essential that you understand what insurance coverage you have and what you need to do to make the most of your coverage.

Here are some helpful hints for you to ensure that you receive the benefits that you are entitled. We have also included a section for you to record the information you receive from talking with your insurance representative.

Please contact our clinic if you have any questions.

Alpenglow Acupuncture LLC is a Preferred Provider for Premera Blue Cross, Federal Blue Cross and ODS.

Alpenglow Acupuncture Payment Policies

Payment

We accept cash, personal check, Visa, Mastercard and Discover. Payment is expected at the time of service. Insurance is billed as a courtesy. Co-payments and deductible amounts are due at time of service.

No Show and Late Cancellation Charges

If you fail to cancel an appointment and do not notify the clinic you will be charged for the treatment. We request 24-hour notice of need to reschedule, less than 24 hours we will need to charge you $100. With enough notification we can usually fill the space you have made available for someone else.

Are Herbs and Supplements covered by Insurance?

Herbs and Supplements are typically not covered by commercial insurance plans. Please check your plan provisions or speak to your insurance representative if your specific plan does cover Herbs & Supplements.

Insurance Definitions

Co-pay

The amount a person with insurance is expected by their insurance plan to pay at the time of service. This can be a percentage of the total charge or a set amount.

Deductible

The amount of money a person with insurance is required to pay out of pocket before insurance will begin paying toward charges.

Prior Authorization

Pre approval of visits by the insurance company.

Yearly Benefit Maximum

Maximum amount the insurance company will pay per year per insured.

Helpful Hints

• Be aware that Acupuncture coverage is often times different from your medical coverage.
• Always check to see if your provider is a preferred provider with your insurance company.
• Make sure you are in contact with your insurance to ensure your claims are paid correctly.
• Our billing office submits your insurance as a courtesy; it is your responsibility to follow-up with your insurance company to ensure payment.